Dear Bookflow Community,

This morning, we notified our community via email that effective December 31, 2024, the Bookflow platform will be shutting down. 

Bookflow will remain operational until December 31, 2024, and we encourage you to export all projects before this date, as we will be unable to recover files after the system closes. For instructions on how to export your files, please watch the instructional video.

If you wish to proactively close your account, you can do so by logging in and clicking on your account picture in the top right of the screen. Select “Account,” where you'll be able to manage your account and subscription.

If you have any questions or concerns, please read the FAQs below. 

I want to express my deepest gratitude for your support and participation in the Bookflow community. It has been an honor to be a part of your writing journey, and I am immensely grateful for the memories we've shared and the connections we've made.

Thank you for your understanding and continued support as we navigate this transition together.

Best,

Lisa

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When is Bookflow going offline? 

We will shut down the platform on December 31, 2024

What about my files? 

You should export all of your projects prior to December 31, 2024. For instructions on how to do this, please watch this instructional video.

I want to cancel my annual account now. Will I get a refund?

Yes, we’ll refund you on a prorated basis. Just write to support@bookflow.pub and we’ll take care of the credit. 

How do I close my account? 

Simply login in and click on your account picture in the top right of the screen. Select “Account.” Here you’ll be able to manage your account and subscription. 

I bought an annual membership that doesn’t expire until sometime in 2025. Can I have some money back?

In December 2024, we will issue a refund on a prorated basis for any remaining annual subscriptions.

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